INTERNATIONAL BUSINESS MACHINES CORP | 2013 | FY | 3


($ in millions)
For the year ended December 31:201320122011
Global Technology Services
Services$ 29,953$ 31,161$ 31,746
Maintenance 7,111 7,343 7,515
Systems 1,322 1,574 1,478
Software 164 159 140
Global Business Services
Services$ 18,065$ 18,216$ 18,956
Software 221 208 211
Systems 109 142 118
Software
Software$ 23,420$ 23,144$ 22,921
Services 2,512 2,304 2,022
Systems and Technology
Servers$ 9,646$ 11,980$ 12,362
Storage 3,041 3,411 3,619
Microelectronics OEM 1,463 1,572 1,975
Retail Store Solutions 6 357 753
Microelectronics Services 215 346 277
Global Financing
Financing$ 1,493$ 1,471$ 1,612
Used equipment sales 529 542 490

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