Selected Information for Cruise and Tour and Other Segments | Selected information for our segments as of and for the years ended November 30 was as follows (in millions): | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Revenues | | Operating costs and
expenses | | Selling
and
administrative | | Depreciation
and
amortization | | Operating
income (loss) | Capital
expenditures | | Total
assets | | 2016 | | | | | | | | | | | | | | North America (a) | $ | 10,267 |
| | $ | 5,786 |
| | $ | 1,220 |
| | $ | 1,056 |
| | $ | 2,205 |
| $ | 2,069 |
| | $ | 23,454 |
| | EAA | 5,906 |
| | 3,524 |
| | 691 |
| | 599 |
| | 1,092 |
| 667 |
| | 13,456 |
| | Cruise Support | 131 |
| | 67 |
| | 278 |
| | 42 |
| | (256 | ) | 310 |
| | 1,568 |
| | Tour and Other (a) | 231 |
| | 152 |
| | 8 |
| | 41 |
| | 30 |
| 16 |
| | 458 |
| (b) | Intersegment elimination (a) | (146 | ) | | (146 | ) | | — |
| | — |
| | — |
| — |
| | — |
| | | $ | 16,389 |
| | $ | 9,383 |
| | $ | 2,197 |
| | $ | 1,738 |
| | $ | 3,071 |
| $ | 3,062 |
| | $ | 38,936 |
| | 2015 | | | | | | | | | | | | | | North America (a) | $ | 9,866 |
| | $ | 5,925 |
| | $ | 1,140 |
| | $ | 994 |
| | $ | 1,807 |
| $ | 854 |
| | $ | 22,420 |
| | EAA | 5,636 |
| | 3,442 |
| | 695 |
| | 561 |
| | 938 |
| 1,265 |
| | 14,076 |
| | Cruise Support | 119 |
| | 58 |
| | 223 |
| | 27 |
| | (189 | ) | 162 |
| | 2,248 |
| | Tour and Other (a) | 226 |
| | 155 |
| | 9 |
| | 44 |
| | 18 |
| 13 |
| | 493 |
| (b) | Intersegment elimination (a) | (133 | ) | | (133 | ) | | — |
| | — |
| | — |
| — |
| | — |
| | | $ | 15,714 |
| | $ | 9,447 |
| | $ | 2,067 |
| | $ | 1,626 |
| | $ | 2,574 |
| $ | 2,294 |
| | $ | 39,237 |
| | 2014 | | | | | | | | | | | | | | North America (a) | $ | 9,559 |
| | $ | 6,436 |
| | $ | 1,121 |
| | $ | 961 |
| | $ | 1,041 |
| $ | 1,315 |
| | $ | 22,681 |
| | EAA | 6,148 |
| | 3,914 |
| | 725 |
| | 616 |
| | 893 |
| 1,054 |
| | 15,228 |
| | Cruise Support | 90 |
| | 39 |
| | 200 |
| | 25 |
| | (174 | ) | 156 |
| | 1,023 |
| | Tour and Other (a) | 215 |
| | 160 |
| | 8 |
| | 35 |
| | 12 |
| 58 |
| | 516 |
| (b) | Intersegment elimination (a) | (128 | ) | | (128 | ) | | — |
| | — |
| | — |
| — |
| | — |
| | | $ | 15,884 |
| | $ | 10,421 |
| | $ | 2,054 |
| | $ | 1,637 |
| | $ | 1,772 |
| $ | 2,583 |
| | $ | 39,448 |
| |
| | (a) | A portion of the North America segment's revenues includes revenues for the tour portion of a cruise when a land tour package is sold along with a cruise by either Holland America Line or Princess. These intersegment tour revenues, which are included in our Tour and Other segment, are eliminated directly against the North America segment's revenues and operating expenses in the line “Intersegment elimination.” |
| | (b) | Tour and Other segment assets primarily include hotels and lodges in the state of Alaska and the Canadian Yukon, motorcoaches used for sightseeing and charters, glass-domed railcars, which run on the Alaska Railroad, and our owned ships that we leased out under long-term charters to unaffiliated entities. |
|
Revenue by Geographic Area, Based on Where Guests are Sourced | Revenues by geographic areas, which are based on where our guests are sourced, were as follows (in millions): | | | | | | | | | | | | | | Years Ended November 30, | | 2016 | | 2015 | | 2014 | North America | $ | 8,327 |
| | $ | 8,015 |
| | $ | 7,762 |
| Europe | 5,254 |
| | 5,133 |
| | 5,676 |
| Australia and Asia | 2,506 |
| | 2,256 |
| | 2,097 |
| Other | 302 |
| | 310 |
| | 349 |
| | $ | 16,389 |
| | $ | 15,714 |
| | $ | 15,884 |
|
|