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300400 - Disclosure - ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS (TABLES)
(http://teletech.com/role/DisclosureAccountsReceivableAndSignificantClientsTables)
Table(Implied)
Slicers (applies to each fact value in each table cell)
Reporting Entity [Axis]0001013880 (http://www.sec.gov/CIK)
ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS [Abstract]Period [Axis]
2016-01-01 - 2016-12-31
ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS [Abstract]
 
Schedule of Accounts Receivable

Accounts receivable, net in the accompanying Consolidated Balance Sheets consists of the following (in thousands):

 

 

 

 

 

 

 

 

 

 

 

December 31,

 

 

    

2016

    

2015

 

Accounts receivable

 

$
301,470

 

$
285,650

 

Less: Allowance for doubtful accounts

 

 
(662)

 

 
(2,176)

 

Accounts receivable, net

 

$
300,808

 

$
283,474

 

 

  
Schedule of Change in Allowance for Doubtful Accounts

Activity in the Company’s Allowance for doubtful accounts consists of the following (in thousands):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

December 31,

 

 

    

2016

    

2015

    

2014

 

Balance, beginning of year

 

$
2,176

 

$
3,425

 

$
3,815

 

Provision for doubtful accounts

 

 
1,164

 

 
1,465

 

 
633

 

Uncollectible receivables written-off

 

 
(2,670)

 

 
(2,035)

 

 
(681)

 

Effect of foreign currency and other

 

 
(8)

 

 
(679)

 

 
(342)

 

Balance, end of year

 

$
662

 

$
2,176

 

$
3,425

 

 

  
Schedule of Revenue from Significant Clients

 

 

 

 

 

 

 

 

 

 

Year Ended December 31,

 

 

    

2016

    

2015

    

2014

 

 

 

 

 

 

 

 

 

Telecommunications client

 
10

%  
10

%  
11

%

 

  
Schedule of Accounts Receivable Outstanding from Significant Clients

Accounts receivable from this client was as follows (in thousands):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Year Ended December 31,

 

 

    

2016

    

2015

    

2014

 

 

 

 

 

 

 

 

 

 

 

 

Telecommunications client

 

$
28,080

 

$
23,953

 

$
38,400