R$ thousand

Years ended December 31

2017

2016

2015

Outsourced services

(4,748,308)

(4,871,194)

(4,139,058)

Communication

(1,684,153)

(1,653,055)

(1,427,685)

Data processing

(2,117,085)

(1,612,454)

(1,222,433)

Advertising and marketing

(942,851)

(1,124,659)

(963,308)

Asset maintenance

(1,158,840)

(1,060,856)

(926,001)

Financial system

(1,033,017)

(1,047,618)

(830,199)

Rental

(1,142,166)

(1,027,561)

(887,412)

Security and surveillance

(818,221)

(736,547)

(606,292)

Transport

(782,444)

(719,842)

(631,085)

Water, electricity and gas

(405,515)

(384,069)

(339,267)

Advances to FGC (Deposit Guarantee Association)

(418,670)

(355,540)

(303,094)

Supplies

(263,527)

(321,509)

(315,135)

Travel

(261,911)

(174,772)

(157,723)

Other

(1,105,753)

(1,059,887)

(973,278)

Total

(16,882,461)

(16,149,563)

(13,721,970)