| Items | | December 31, 2017 | | | December 31, 2016 | | ||
| Suppliers and services payable | | Ps. | 1,818,103 | | | Ps. | 1,609,361 | |
| Cashier checks | | | 697,575 | | | | 802,270 | |
| Dividends payable | | | 590,040 | | | | 644,733 | |
| Non-financial liabilities | | | 500,209 | | | | 580,842 | |
| Withholdings taxes and labor contributions | | | 456,411 | | | | 496,437 | |
| Commissions and fees | | | 399,155 | | | | 197,322 | |
| Collection service | | | 285,017 | | | | 235,325 | |
| Collection on behalf of third parties | | | 272,206 | | | | 256,035 | |
| Affiliate establishments | | | 248,064 | | | | 194,221 | |
| Canceled accounts | | | 81,841 | | | | 28,649 | |
| Tax levies | | | 73,696 | | | | 72,790 | |
| Checks drawn and not paid | | | 39,624 | | | | 41,093 | |
| Financial transactions tax | | | 37,042 | | | | 42,110 | |
| Insurance payables | | | 32,410 | | | | 29,962 | |
| Promissory buyers | | | 24,049 | | | | 27,819 | |
| Contributions and affiliations | | | 23,173 | | | | 28,380 | |
| Leases | | | 10,912 | | | | 8,054 | |
| Cash Surplus | | | 9,272 | | | | 8,081 | |
| Deferred credits | | | 1,012 | | | | 1,051 | |
| Compensation to customers | | | 778 | | | | 1,151 | |
| Other liabilities | | | 634,877 | | | | 651,506 | |
| Total | | Ps. | 6,235,466 | | | Ps. | 5,957,192 | |